Returns and refunds
Do you accept returns?
How long does it take to process a refund?
We are able to process returns quicker if we know to expect them and they have the correct documentation with them. If you wish to return your items, please email firstname.lastname@example.org in advance to advise us that you wish to return their items.
Refunds can take up to 5 working days to be processed from the date the return arrives.